You Don't Need Another Consultant. You Need Me in the Business With You.
I'm Brigette Jerelle, and as your fractional COO, I become the operational leadership your business needs — embedded, not observing from outside.
Does this sound like you?
"If I stop for a week, everything stops."
Your team can't decide anything without you. You hired more people and got busier, not freer. You don't trust anyone to do it right — meaning your way.
"I'm more tired at the end of the week than I have anything to show for."
Your business runs your calendar instead of the other way around. You're always on call, with no real off switch. You can't remember the last time you took a full weekend off.
I've heard some version of this from almost every owner I've ever worked with. A fractional COO isn't advice on top of that — it's me, actually carrying the operational weight with you until the business doesn't need you to.
What you get when you bring me in
When you work with me as your fractional COO, you're not getting a report and a follow-up call in three weeks. You're getting me, embedded in your operations, on a part-time or retainer basis, staying until the systems and the team can actually run without you personally holding every piece together.
- I run point on operations — not just recommend changes, but own getting them implemented.
- I build the systems you never had time to build — documentation, delegation structures, accountability that actually sticks.
- I report on what's actually working — real operational visibility, not guesswork.
- I free you to work ON the business again — not just survive inside it.
Why this isn't typical consulting
A consultant tells you what's wrong and leaves you to fix it. I don't do drop-in consulting. When I'm your fractional COO, I'm in the business with you — implementing, not just diagnosing. This is ongoing operational leadership, not a one-time engagement or a binder full of recommendations nobody has time to act on.
Why me
I didn't learn business from frameworks. I learned it while things were breaking.
As Regional Operations Manager at One Health Labs during the peak of the pandemic, I helped grow a COVID testing startup from 10 employees to over 100 across my regions in Georgia and New York — for clients including Sony, Netflix, HBO, and Warner Brothers, all relying on my teams to keep their productions running safely and on time. There was no playbook for running a COVID-19 testing operation at that scale. We built the plane while flying it.
My regions alone generated nearly $40 million in revenue. And when other locations started falling apart — systems failing, teams overwhelmed, results delayed — I was the one they called to fix it. Fast.
That's the same steady-handed operational leadership I bring when I step in as a fractional COO now — not theory, not a template, structure that's already been tested under real pressure.
Frequently asked questions
Am I working directly with Brigette, or will I be handed off to someone else?
Directly with me. This service is me personally acting as your fractional COO — it isn't a team of consultants or a junior associate assigned to your account.
What does a fractional COO actually do day to day?
I run operations at whatever level of involvement your business needs — process building, team accountability, reporting, and implementation — on a part-time or ongoing basis rather than full-time.
How is this different from hiring a business consultant?
A consultant diagnoses and hands you a report. I stay embedded and do the implementation work — the difference between advice and someone actually carrying the operational weight with you.
How much does this cost?
It depends on the scope and level of involvement your business actually needs — that's exactly what our first conversation is for, rather than a generic number that wouldn't reflect your situation anyway.
Is a fractional COO right for my business, or do I need something smaller?
If the business genuinely depends on you personally for most decisions and that hasn't changed despite hiring more people, this is usually the right level. If it's a narrower, specific process that's broken, a smaller operations engagement might be a better fit — worth talking through either way.
Do I need to be a certain size business for this to make sense?
This is built for owner-led, full-time businesses that have already outgrown what one person can hold together — not pre-revenue ideas or side hustles.
Ready to stop holding this together alone?
Let's talk about what's actually running through you right now — and whether I'm the right fit to step in as your fractional COO.